Hey There
If you have been coming to Rocky Branch Resort for many years, or this is your first time stay, we hope you enjoy our updated rooms, cottages and cabins!! We've also updated our policies and procedures so please read the information below before you book and reach out with any questions.
POLICIES
DEPOSITS: All reservations must be confirmed with a valid credit card. When you book, a deposit will be charged equal to one night stay.
CHECK-IN & CHECK-OUT TIMES: You have access to your reserved room, cottage or cabin starting at 3 PM. Check-out time is 11 AM.
If you would like an EARLY BIRD CHECK-IN ($25 fee) call (479) 925-1688.
You do not need to CHECK-OUT- you will be automatically be charged the full remaining amount to the credit card we have on file. If you would like to make alternative payment arrangements, just call us at the number above.
Our motel rooms and Cozy Cabin are now equipped with a keyless entry door locks for your convenience. You'll receive an email confirmation with your access code, 2 days prior to your arrival, and can go straight to your room with no check-in needed. If you are staying at one of our Cottages (Amy's, Granny's, Summer or Kim's) or Lake Cabin this feature is coming soon.
CANCELLATIONS and CHANGES: No cancellation charge applies prior to 6:00 PM CST (local time), up to 3 days prior to arrival. Beyond that time, the first night will be charged.
SMOKING: No smoking of any kind inside any of the rooms. If you would like to smoke, you may do so outside, provided it's not disturbing other guests. Ashtrays are provided under the sink.
ROOM CLEANING: There is no daily cleaning service, but we've left extra towels and trash bags for your convenience. To avoid a $15 surcharge, please wash your dishes before departure. Trash can be taken anytime to the Rocky Branch Resort dumpster or outdoor trash cans.
PETS: We do NOT allow pets on our property at this time.
SWIMMING POOL: As a guest of the property, you may use the pool at the Rocky Branch Resort. The pool is open seasonally from Memorial Day to Labor Day.
The Swimming Pool is open from 9am- 9pm. There is NO LIFEGUARD on duty and anyone under 14 years old must be accompanied by an adult. For everyone’s safety, there is no running, no diving or horseplay of any kind. No glass items are allowed in the fenced in areas.
Thank you for your business! If there is anything we can do to help improve your stay, just let us know!